Privacy Policy

This is the privacy notice and policy (“privacy notice”) of https://brighton.co.uk/, a site operated by BR19HTON Ltd.

We respect your privacy and are determined to protect your personal data. The purpose of this privacy notice is to inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from). We’ll also tell you about your privacy rights and how data protection law protects you.

This privacy notice is provided in a layered format so you can click through to the specific areas set out below.

1. Who We Are And Important Information
2. The Personal Data We Collect About You
3. How We Collect Your Personal Data
4. How We Use Your Personal Data
5. Who We Share Your Personal Data With
6. International Transfers
7. Data Security
8. Data Retention
9. Your Legal Rights
10. Changes To This Notice And Your Duty To Inform Us Of Changes
11. Queries, Requests Or Concerns

1. Who We Are And Important Information

What Is The Purpose Of This Privacy Notice?

This Privacy Policy explains how we collect and process personal data when you use Brighton.co.uk, including when you create or manage an account or Spotlight Listing, submit a Job Listing, Event Listing or Organiser Profile, purchase a product or subscription, sign up for communications or use our advertising services.

This website is not intended for children and we do not knowingly collect data relating to children.

You must read this privacy notice together with any other privacy notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

This Privacy Policy supplements any other privacy information we provide on specific occasions and is not intended to override it.

Brighton.co.uk is operated by BR19HTON Ltd. BR19HTON Ltd is the controller responsible for your personal data and is referred to as “Brighton.co.uk”, “we”, “us” or “our” in this Privacy Policy.

For all data matters contact:

Data Controller(S)

https://brighton.co.uk/

Address:

BR19HTON Ltd
8-9 Ship Street
Brighton
BN1 1AD

Email:

[email protected]

Telephone:

01273 965319

Third-Party Links Outside Of Our Control

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

When you leave our website, we encourage you to read the privacy notice of every website you visit.

2. The Personal Data We Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. You can find out more about personal data from the Information Commissioners Office.

We may collect, use, store and transfer different kinds of personal data about you, tailored to how brighton.co.uk operates as a Brighton-focused business directory with paid listings and advertising. We group this as follows:

Identity Data

Includes first name, last name, account username, role (e.g. business owner/manager), business name, trading name and (where provided) Companies House number.

Contact Data

Includes business address, billing address, email address(es), telephone numbers, website URL and social media handles linked to your listing or advertising.

Account & Profile Data

Includes login details (we store hashed passwords), profile preferences, saved items, support requests and correspondence history.

Business Listing Data

Includes listing category, description, tags, opening hours, images and logos you upload, location details (including map pin you set), service areas and any other content you submit for your listing.

Job Listing Data

Includes the job title, description, employer or recruitment provider, selected Spotlight Listing, location, working arrangements, salary or benefits where provided, closing date, external application link, images or logos, and details of the registered user who submitted or manages the Job Listing.

Brighton.co.uk does not collect or receive CVs, covering letters, application answers or other information submitted through an external job application website.

Event and Organiser Data

Includes Event titles, descriptions, dates, times, venue details, categories, ticket or booking links, images, accessibility information, Organiser names, public contact details and other information submitted as part of an Event Listing or Organiser Profile.

Attendee and payment information entered on external organiser, venue or ticket-provider websites is processed by those external providers, not Brighton.co.uk.

Transaction & Billing Data

Includes Spotlight Subscription information, one-off Job Listing purchases, subscription and Job Listing Periods, transaction dates, invoice and credit-note history, VAT information, payment status and refunds. We do not store full payment-card details; these are processed securely by our payment provider.

Marketing & Communications Data

Includes your preferences for receiving our brighton.co.uk newsletters, local updates and promotional communications – as well as marketing from us, our partners, and your communication preferences.

Technical & Usage Data

Includes internet protocol (IP) address, login timestamps, device and browser type, time zone setting, operating system, cookie identifiers, clickstream, page response times, referral sources, and interactions with site features (e.g. listing edits, searches performed). This may include whether a Job application link, Event booking link or other external link was selected, but does not include the content entered on the external website.

Location Data

Includes approximate location derived from your IP address (city/region level) and any location you enter for a business listing or event. Advertising & Campaign Data includes ad creative/content you supply, targeting preferences you choose, and performance metrics relating to your campaigns on our site, newsletter and social channels (e.g. impressions, clicks, open rates and conversions).

Communications Data

Includes emails, messages, enquiries sent via our contact forms, and customer support transcripts.

Survey & Feedback Data

Includes responses you provide to surveys, reviews or feedback prompts.

Special Category Personal Data

We do not intentionally request or collect special category personal data, such as information about health, racial or ethnic origin, religious or philosophical beliefs, political opinions, trade-union membership, genetics, biometrics, sex life or sexual orientation, except where this is lawfully required and expressly explained. Please do not include unnecessary special category personal data or information about criminal convictions in Listings, submissions or communications with us.

Content such as Event information or photographs may sometimes reveal or suggest sensitive information about identifiable individuals. Where this occurs, we will assess the appropriate lawful basis and any additional conditions required by data-protection law.

Photography and Video

We may take photographs or video at businesses, public places and Events for editorial, directory and promotional purposes, including publication on Brighton.co.uk, in newsletters and on our social-media channels.

Where individuals are identifiable, we will use an appropriate lawful basis and provide information about the photography where reasonably practicable. We may seek specific permission where an individual is the principal subject, a child is prominently featured or the context or intended use is sensitive.

You may contact [email protected] if you object to the use of an image in which you are identifiable or wish to request its removal. We will consider requests in accordance with applicable data-protection law.

Aggregated Data

May be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate Usage Data to calculate the percentage of users who interact with a specific directory feature, or to report overall advertising performance across sectors in Brighton.

However, if we combine or connect aggregated data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

If You Fail To Provide Personal Data

Where we need to collect your personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

3. How We Collect Your Personal Data

We use different methods to collect data from and about you including through:

Directly

You may give us your identity and financial data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:

Apply for our products or services;

Create an account on our website;

Subscribe to our service or publications;

Request marketing to be sent to you.

4. How We Use Your Personal Data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances

• Legitimate Interest this means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law).

You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by emailing [email protected].

• Comply with a legal or regulatory obligation this means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.

Generally, we do not rely on consent as a legal basis for processing your personal data, other than in relation to sending you marketing communications (such as our brighton.co.uk newsletter or third-party promotional offers) via email or SMS. You have the right to withdraw consent to marketing at any time by clicking the unsubscribe link in our emails or by contacting us at [email protected].

Purposes For Which We Will Use Your Personal Data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us at [email protected].

If you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.

Purposes For Which We Will Use Your Personal Data

We have set out below, in a table format, a description of all the ways we plan to use your personal data, with the legal bases we rely on to do so.

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

• Promotional offers from us
  We may use your Identity, Contact, Technical and Usage Data, together with your Business Listing Data, to decide which services, offers or features may be relevant for you (e.g. subscription upgrades, advertising packages, or community events).
• Third-party marketing
  We will always get your express opt-in consent before we share your personal data with any company outside brighton.co.uk for marketing purposes.
• Opting out
  You can ask us or third parties to stop sending you marketing messages at any time by following the unsubscribe links in our emails, adjusting your preferences in your account settings, or by contacting us at [email protected]

Opting Out

You can ask us or third parties to stop sending you marketing messages at any time by logging into the brighton.co.uk website and checking or unchecking the relevant boxes to adjust your marketing preferences, by following the unsubscribe/opt-out links on any marketing message sent to you, or by emailing us at [email protected] at any time.

Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of your subscription purchase, advertising package, customer support interactions, or other transactions relating to your brighton.co.uk account.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies are tiny files saved on your device to help the site work properly and give us anonymous insights into how people use brighton.co.uk.

We use the following cookies. You can manage your cookie preferences anytime using your browser settings or directly through the cookie banner on our website:

• Strictly necessary cookies.
  These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of invoicing and billing services.
• Analytical/performance cookies.
  They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies.
  These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies.
  These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
• Affiliate Tracking Cookies
  Some of the links you’ll find on brighton.co.uk are affiliate links. That means if you click one of those links and go on to book a table, buy a ticket, or splash out on something lovely, we may earn a small commission – at no extra cost to you. Affiliate partners may include ticket providers, hotel booking partners, experience providers and other carefully selected businesses.To make this work, our affiliate partners may place a small tracking cookie on your device. This cookie:
  
  • Records that you came to their site via brighton.co.uk.
  • Helps us receive credit if you make a purchase within a set time (usually up to 60 days).
  • Never stores personal details like your name or email.

Change Of Purpose

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please email [email protected].

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

5. Who We Share Your Personal Data With

We may have to share your personal data with the parties set out below for the purposes set out in the table in paragraph 4 above.

Internal Third Parties

Members of the brighton.co.uk team who provide customer support, billing and finance, account management and sales, editorial moderation of listings, technical operations and security, and marketing/communications.

External Third Parties

Service providers (acting as processors) based in the United Kingdom and the European Economic Area (and, where necessary, in other countries with appropriate safeguards) who provide IT hosting and system administration, website development and maintenance, cloud storage and backups, payment processing and fraud prevention, customer relationship management/support ticketing, email/newsletter delivery, analytics and performance monitoring, and advertising delivery/social media management.

Professional advisers (acting as processors or joint controllers) including lawyers, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.

HM Revenue & Customs, regulators and other authorities (acting as controllers) based in the United Kingdom who require reporting of processing activities in certain circumstances.

Specific third parties referenced in the table in paragraph 4 above, such as our payment processor, email delivery provider, analytics provider, web hosting provider, and advertising platforms/social networks where you ask us to run campaigns, as well as other partners you explicitly instruct us to work with in connection with your listing or advertising.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets.

Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

6. International Transfers

Some of our service providers may process personal data outside the United Kingdom. Where personal data is transferred internationally, we take steps to ensure that an appropriate legal transfer mechanism and safeguards are in place, as required by applicable data-protection law.

7. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

By law we have to keep basic information about our customers (including Identity, Contact, Financial and Transaction Data) for six years after they cease being customers for tax and accounting purposes.

Other personal data relating to business listings, job listings, event listings, organiser listings, advertising campaigns, marketing preferences and communications will generally be retained for as long as you hold an active account with brighton.co.uk. Where your account is closed or your subscription lapses, we will usually retain this data for up to two years, unless we are required by law or regulation to keep it for longer, or unless you request deletion sooner (where legally permissible).

For unclaimed business Listings created from publicly available or third-party information, we may retain relevant business information for as long as the business remains active and the information is reasonably required to operate the Directory. We periodically review and update this information and may correct or remove it where it is inaccurate, no longer relevant or where there is a valid request to do so.

We may retain aggregated or anonymised data (which does not identify you) for research, reporting and statistical purposes indefinitely.

If you would like more detail about our data retention practices, you can request a copy of our retention policy by emailing us at [email protected]

In some circumstances you can ask us to delete your data: see Your legal rights below for further information.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

9. Your Legal Rights

Unless subject to an exemption under the data protection laws, you have the following rights with respect to your personal data:

• The right to request a copy of the personal data which we hold about you;

• The right to request that we correct any personal data if it is found to be inaccurate or out of date;

• The right to request your personal data is erased where it is no longer necessary to retain such data;

• The right to withdraw your consent to the processing at any time, where consent was the lawful basis for processing your data;

• The right to request that we provide you with your personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), where applicable 9i.e. where our processing is based on consent or is necessary for the performance of our contract with you or where we process your data by automated means);

• The right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

• The right to object to our processing of personal data, where applicable i.e. where processing is based on our legitimate interests (or in performance of a task in the public interest/exercise of official authority); direct marketing or processing for the purposes of scientific/historical research and statistics).

If you wish to exercise any of the rights set out above, please contact us at [email protected].

No Fee Required – With Some Exceptions

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable admin fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What We May Need From You

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time Limit To Respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

10. Changes To This Notice And Your Duty To Inform Us Of Changes

This privacy policy was last updated on 7th September 2026 and should be read in conjunction with our

• Terms & Conditions,
• Brighton Spotlight Terms & Conditions,
• Acceptable Use Policy
• Accessibility Statement

Please keep us informed if your personal data changes during your relationship with us. It is important that the personal data we hold about you is accurate and current.

11. Queries, Requests Or Concerns

To exercise all relevant rights, queries or complaints in relation to this policy or any other data protection matter between you and us, please in the first instance contact [email protected].

If this does not resolve your complaint to your satisfaction, you have the right to lodge a complaint with the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/ or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, England, UK.